Chief Digital & AI Officer · Dubai / RAK, UAE
24+ years architecting enterprise digital transformation, Agentic AI and Smart City programs — from a $100M+ Smart Tolling platform to a 16,000-light IoT retrofit and a $35M UAE Vision 2030/2031-aligned roadmap.
About
Visionary Chief Digital & AI Officer with 24+ years of global leadership experience driving enterprise-wide digital transformation, AI innovation and technology strategy. Proven track record architecting multi-million-dollar digital roadmaps ($35M+) across government, real estate and smart-city sectors — modernizing core platforms (SAP S/4HANA, Oracle Fusion) and launching AI-driven IoT solutions. A trusted C-suite advisor focused on revenue generation, cost optimization and sustainable transformation.
Career Roadmap
RAK Government, UAE
Executing a 5-year $35M digital roadmap aligned with UAE Vision 2030/2031 — Agentic AI platform, Unified Data Fabric, Integrated Command Control Centre, $100M+ Smart Tolling, and a 16,000+ unit Smart Street Lighting rollout across 7+ government verticals.
Alhamra Group, UAE
Restructured IT across 10+ entities of a multi-industry conglomerate, cutting operating costs 25%. Led SAP S/4HANA across all entities integrated with SuccessFactors and Salesforce, plus RPA for finance.
Nitesh Group, India / APAC
Ran IoT-based waste and water management for ELCITA and Amaravati Smart City, built property management apps, delivered the Nitesh Hub smart mall, and centralized document management via Oracle Aconex.
Subhash Group, India
Built SPMLAqua, a GPRS/IoT metering platform for 1M+ meters, a Tier-3 data centre, RFID/GPS tracking for 500+ waste vehicles, and rolled out Oracle Primavera for large urban infrastructure programs.
PricewaterhouseCoopers, India
Advised on multiple government technology programs across RFP, tendering and execution phases.
Double A, EPAC
Delivered SAP, MAXIMO and 12+ SCADA/DCS deployments across the East Asia Pacific region.
MultiTech, India
Started in industrial automation — the OT foundation that still shapes an IT/OT-fluent approach to smart infrastructure today.
Extend the Agentic AI + Unified Data Fabric platform from citizen-query automation into autonomous, governed workflows spanning permits, inspections and revenue services.
Guide the next wave of SAP S/4HANA "clean core" migrations ahead of ECC end-of-maintenance in December 2027, while modernizing integration for AI-ready ERP.
Grow the ICCC foundation into a self-monitoring, predictive Digital Twin spanning utilities, mobility and public safety.
Operationalize responsible-AI governance — accountability, auditability and citizen trust — as agentic systems take on more autonomous decisions.
Competency Heatmap
RAK ICCC + Digital Twin, Smart Tolling, Street Lighting (35% energy, 8k tons CO₂ saved), 2× Smart Malls, SPMLAqua (1M+ meters), ELCITA, Amaravati
$100M+ Tolling (120-person team), SAP S/4 (40+ team), 99.9% uptime, 99.8% data-accuracy migrations
3 multi-entity SAP programs (S/4HANA RISE, ECC across 8–10 entities), Oracle PPM (100+ EPC projects), SAP BOBJ executive dashboards
Agentic AI + Data Lake/Fabric (40% queries automated), predictive maintenance across fleet / waste / lighting, route optimization
Multi-department / government integrations, 300+ user training programs, pan-India & international rollouts
RAK ICCC + ESRI, Subhash Central Water Command (70+ SCADA systems), Genesys Contact Centre, federal app integrations
POM POM App (100k+ users), Smart Inspector ($2M new revenue), Contact Centre (+25% satisfaction), Tolling (500k daily txns)
1,200-vehicle RAK fleet (18% fuel ↓), 700-vehicle Subhash fleet (20% fuel ↓), Waste RFID, AMR billing
| Competency Area | Skills & Technologies | Proficiency |
|---|---|---|
| Digital Transformation & IT Strategy | End-to-end digital strategy, legacy modernization, enterprise architecture, change management, IT governance, digital KPIs, innovation roadmaps | Expert |
| Smart City & IoT Solutions | IoT sensors (LoRa, NEMA), SCADA integration, real-time monitoring, digital twins, smart metering, waste management, street lighting, fleet telematics | Expert |
| Enterprise ERP Implementation (SAP) | SAP S/4HANA, SAP ECC (FI/CO, SD, MM, PS, HR), BusinessObjects, Fiori, SuccessFactors, data migration | Expert |
| AI & Data Platforms | Agentic AI, LLMs, data lake / fabric, conversational AI, predictive analytics, route optimization algorithms | Advanced |
| Project & Portfolio Management (PPM) | Oracle Primavera P6, Oracle Unifier, Oracle E-Business Suite, BI Publisher, GIS integration, resource planning | Expert |
| E-Procurement & Spend Management | Coupa (P2P, sourcing, contracts, supplier management, invoicing), SAP Ariba, tendering, auctioning | Advanced |
| Citizen & Customer Digital Services | Mobile apps (iOS/Android), web portals, federal system integration (DED, ICA, Police), NOC/permit systems | Expert |
| Contact Centre & Omnichannel | Genesys, IVR, CRM integration, SLA management, omnichannel support | Advanced |
| Smart Mall & Real Estate Tech | IoT footfall analytics, beacons, digital signage, parking guidance, BMS integration, SAP RE-FX | Advanced |
| Robotic Process Automation (RPA) | UiPath, SAP integration, finance automation (AP, vendor management, reconciliations) | Proficient |
| Data Centre & DR/BCP | Tier-3 standards, virtualization, SAN, backup solutions, disaster recovery | Proficient |
| SCADA & OT/IT Integration | SCADA integration layer, HMI/SCADA, RTUs, PLC protocols, telemetry, historian databases | Expert |
| Government Advisory & Governance | RFP development, vendor selection, project governance, procurement compliance | Advanced |
Project Portfolio
Filter by discipline — every card opens to the full scope, technology stack, challenge and business outcome.
Fleet & Operations
AI-powered fleet management for 1,200+ construction & tanker vehicles — real-time GPS, fuel monitoring, predic…
AI & Data
Enterprise-wide Agentic AI platform on a unified data lake/fabric, powering a conversational AI bot and specia…
Smart City
Centralized ICCC on ESRI ArcGIS modeling city assets, utilities and traffic flows — the foundation for a full …
Revenue Systems
End-to-end city-wide toll collection system — gantries, back-end systems, RFID/ANPR and customer-facing apps g…
Smart City
Retrofitted 16,000+ streetlights with NEMA-standard IoT controllers for centralized monitoring, adaptive dimmi…
Citizen Services
Mobile inspection app integrated with federal systems (Abu Dhabi Police, ICA, DED) to digitize and automate en…
Smart City
IoT sensors on bins and collection vehicles combined with predictive analytics to optimize collection routes a…
Citizen Services
Centralized contact centre with automated workflows, SLA monitoring, and omnichannel support for all citizen s…
Enterprise ERP
Modernized financial, procurement, HR and logistics processes onto SAP S/4HANA — a single digital core for rea…
Enterprise ERP
Digitized government procurement — sourcing, tendering, auctioning, contracts and supplier management on a sin…
Citizen Services
CID violation-management application for fines and enforcement, plus a portal-based NOC/permit issuance system…
Revenue Systems
Emirate-wide operational systems for pest control services and animal welfare / pet clinic services — booking …
Smart Mall & Retail
End-to-end digital transformation for a major regional mall — footfall analytics, smart parking guidance, and …
Smart Mall & Retail
Smart mall program for a flagship shopping centre in Georgia — IoT-enabled facility management and digital kio…
Enterprise ERP
Multi-year SAP S/4HANA rollout across 10+ diverse entities spanning real estate, hospitality and manufacturing…
Enterprise ERP
Orchestrated deployment of industry-specific solutions — Salesforce CRM, Oracle Opera and Infor EAM — across t…
Automation
Introduced UiPath-based RPA to automate high-volume finance processes across AP, vendor management and bank re…
Enterprise ERP
SAP ECC across seven diverse group entities spanning Real Estate, Construction, Warehousing, NBFC and e-Commer…
Smart Mall & Retail
Transformed Nitesh Hub into a smart mall — IoT facility management, tenant/customer engagement platform, and f…
Smart City
Metering and billing automation for water and utility services for the greenfield capital city of Andhra Prade…
Smart City
Integrated IoT system for waste management, water quality monitoring and pollution control across a large indu…
Smart City
Partnered with Tata Trust on technology consulting for rural water supply management under the national Jal-Je…
Enterprise ERP
SAP ECC across 8+ entities spanning water infrastructure, EPC construction and municipal services, with BOBJ e…
Project & Portfolio Mgmt
Oracle-based PPM system managing the lifecycle of 100+ large-scale EPC projects — irrigation, roads, water pip…
OT / SCADA
Centralized command centre integrating 70+ disparate SCADA systems across water treatment plants, pumping stat…
Fleet & Operations
Fleet management for pan-India operations covering 700+ construction vehicles and tankers — GPS, fuel monitori…
Smart City
AMR-based smart water metering, billing and collection platform with GPRS/Wi-Fi/Zigbee connectivity options.
Fleet & Operations
RFID and GPS-based tracking for 500+ waste collection trucks to monitor routes and ensure service delivery.
Citizen Services
Mobile app engaging residents in waste recycling — information and incentives for proper segregation and dispo…
Infrastructure
Greenfield Tier-3 data centre with disaster recovery and business continuity planning to ensure enterprise res…
Advisory
Senior advisory consulting for public-sector technology initiatives — RFP development, vendor selection and go…
OT / SCADA
Delivery and integration of SAP, MAXIMO and 12+ SCADA/DCS systems for manufacturing and process automation acr…
Achievements
Insights
Notes on Agentic AI, Smart Cities, SAP and procurement — written from active program experience.
SAP has confirmed mainstream maintenance for ECC (EHP 6–8) ends on 31 December 2027, with no further extensions. That date f…
Jul 2, 2026 · 2 min read Agentic AISomething shifted in government technology over the past year. Recent industry research puts government AI-agent adoption at 82%, …
Jun 18, 2026 · 2 min read Smart CitiesThe digital twin market is having a real moment — the urban lighting network segment alone is projected to grow from $2.35B …
May 27, 2026 · 2 min readOpen to CxO, board-advisory and transformation-leadership conversations.
